Return / Refund Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. The 10-day window begins once the package is postmarked delivered to Customer. Because all work is made to order, all returns are subject to a 15% restocking fee. Any prints that are customized / personalized are not eligible for a refund.


To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the original receipt or proof of purchase. We strongly recommend that customer fully insures their return package. We suggest the use of a carrier that can provide customer with proof of delivery. We are not responsible for items lost or damaged in transit. Customer is responsible for the cost of returning orders back to us.


We will notify you once we’ve received and inspected your artwork and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note, it can take up to 7 business days for your refund to reflect in the account of your original form of purchase.

You can always contact salvatorilouis@gmail.com for any return question.

Cancellation Policy

To cancel your order, please contact salvatorilouis@gmail.com within 48 hours of placing the order. Cancellations requested after 48 hours are subject to a 15% restocking fee.


Damage Issues

We try very hard to ensure that every order is packed properly and delivered in pristine condition. In the unlikely event that the product arrives
damaged or you receive the wrong item, please contact salvatorilouis@gmail.com immediately. We’ll ask that you send photographs of any and all damages to packaging (including an image of the box with the visible shipping label) and artwork within 7 days of receipt.

Duties / Taxes

For our International buyers, all duties and taxes are the responsibility of the Customer. We have no control over these costs.